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 By clicking Accept, you consent to the use of cookieshow long does virgin media take to activate  Lets say you give notice to cancel today, so cancellation is the 18th November

Check out the do's and don'ts, in our Community FAQs. Heads-up! Only the Account Holder and Authorized Members can upgrade. Just saved £500 from an hour or so of comparisons. I'm still on my previous channels and internet speed. Day you make the switch*^ vs. How long will Volt be available? There's no end date, but both Virgin Media and O2 reserve the right to change or withdraw the offer. If speeds aren’t as good as they could be, try your Pod in different places. A broadband speed boost to the next available level (up to a max of 1Gbps) and up to 3 WiFi Pods (if needed) at no extra cost. How long will the QuickStart installation take me? WiFi Hub - 30 mins. Virgin Media social tariff. Back in October 2021 we announced our first joint product that gives customers the best of both Virgin Media and O2. However, in some cases, it may take longer. On 7 September my o2 said my Volt had been activated on my mobile phone account and to wait up to 7 days for the rest of my package to update. Conclusion. When you switch, you’ll be provided with an adapter, which you can use to plug your phone into the Hub – that’s all there is to it. You can also call virgin mobile. That means double the mobile data on every eligible O2 Pay Monthly plan in your household. Each box will also need to be connected to your VM Hub modem via Ethernet or Wi-Fi. Unlimited Data, Talk & Text + 30GB of 5G/4G Data. Locate a Visa gift card section on. 0 and phone. Get the right SIM card. You must do this within 48 hours of receiving your new kit otherwise you may lose service. You’ll then hear a tone to confirm the Call Divert is set. Sounds like it hasn’t been activated. This should also take place within two weeks of your order. No phone line. 1 Kudo. It'll take just over 30 minutes. The reward details will be displayed in the tile on Virgin Red before you confirm your purchase. Virgin Media Installing your TiVo broadband phone in Self Care Videos 11-04-2017; Resolved: Virgin Media lines engaged in Announcements 28-02-2017; Getting help with your Virgin Media services in Help 29-07-2016; Troubleshooting your Virgin Media router in Help 29-07-2016How long does it take to activate a SIM card? Usually, you’ll have to enter the phone number or SIM card number. My Issue was resolved I got the email. With the IP Address in hand, click on "Advanced Settings" again, then on "Security", then on "Port Forwarding". What that should mean is within the 24 hours of the O2 SIM activating, your number is transferred across from the Virgin Mobile one to the O2 one. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. Virgin Media was the UK’s first provider to offer broadband, home phone, TV, and mobile plans. For £12. Just contact Virgin Mobile At Your Service at 1-888-322-1122 to activate your account using a Top-Up Card or a debit/credit card. Although Virgin Media WiFi includes content protection, to make sure you’re protected when you’re on the go, we recommend you install F-Secure SAFE. Virgin estimates that it should take around 40 minutes to complete your broadband installation. Virgin Media this week unveiled its new Stream dongle (Image: VIRGIN) Last month, Virgin Media lifted the lid on its long-rumoured Stream device which offers a "no fuss" way to access Virgin Media TV. ago. Solved: TALK MORE ANYTIME Are all call free up to one hour (60 minutes), and if it runs over how long before it appears on the current - 5242858. 1. Dial 59059 - SIM activation number for India. Virgin Media Installation: Technician installation fees may apply on certain packages or bundles (starting from £30 for standard install). 50) Total Cost. I think the issue is that the order has not been processed on VM’s side, because it has not been reflected in my account nor activated. Everything you need is posted to you. How to check or change your activation date. Also take a look at: how to get best WiFi signal Or, you can follow our help guide for more advice on setting up your Virgin Media broadband. Once they have signed up to a Virgin Media contract via your unique refer a friend link , you will both earn a cash reward of up to £50. You will, however, need to select a plan prior to activation. it will take half a day, to lay the cable. Virgin Media O2 is today unmasking its new entertainment service, Stream from Virgin Media, offering customers a new way to bring together their favourite TV channels, video apps and streaming subscriptions all in one place and at great value, with a small plug and play box powered entirely by the company’s superior broadband. If you didn't receive the SMS with the OTP, please click on "I didn't receive SMS". Back in October 2021 we announced our first joint product that gives customers the best of both Virgin Media and O2. Reset Hub password. will typically be 12 months from when we activate your . I am already an O2 Small Business customer,. If for some reason you hear "Callers identities will not be displayed" then the service is active on your line but not switched on. Turn on and start the Box. When moving home, you’ll probably have a long list of things to do. 99 to unlock a handset, while prices. A broadband speed boost to the next available level (up to a max of 1Gbps) and up to 3 WiFi Pods (if needed) at no extra cost. Find out the answers to any questions you may have about our mobile service. In this scenario, you'd be billed 5th November-4th December on your penultimate bill, then a few days after. Perfect for streaming. Can you help us by answering one of these related questions?Re: Netflix 360 activate. 76 for the remainder of my original plan on a 30 day rolling contract. They’re here to help Mon-Fri, 8am-10pm; Saturday, 8am-6pm; and Sunday 9am-5pm. The replacement SIM we send you will not work right away. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. fc8b82f3ccff9e0c. But the activate button will not work for anybody that has not had the email , because if that hasn't been sent the fix has not been applied to their account. For £12. C. Joining in. C. Instead of renting them, you can buy them from the Virgin Media Store to watch digitally on up to 5 compatible devices, including your TV (if you’re a Virgin TV customer with a Virgin TV 360 box, Virgin TV V6 box, Virgin TV TiVo box or. On-time Delivery. Kindest regards, David_Bn. Netflix activation in Stream from Virgin Media 2 weeks ago; Once your existing Netflix plan ends, you can add Netflix to your Virgin Media bill when you restart your plan – either on the Virgin TV box or in. When you’ve got your QuickStart kit, we’ll activate your account and you can start installing your Virgin Media. A power adaptor to plug into the Stream box and a power socket at the wall. Please read through these terms and conditions carefully. £35 setup fee applies*. I ordered a speed upgrade last Thursday and still nothing as of today. How long will the QuickStart installation take me? WiFi Hub - 30 mins. Using a how-to video and clear help guides to upgrade or install your new TV, home phone and broadband service yourself. Tuning in Options. I ordered online to make use of the 3 months free access, which is a saving of $57 – which is a quite bit. (18 month contract applies) 54. g. When you’ve got your QuickStart kit, we’ll activate your account and you can start installing your Virgin Media. Thu 15th Dec 2022. Order a new phone or SIM Only plan from us. Completely free. For example, you pay in September for October’s services. How long does your agreement last? The minimum period • This. How long does it take to activate Virgin Media? Virgin estimates that it should take around 40 minutes to complete your broadband installation. You can also control the sim settings within your My Virgin Media account to ensure nobody else is able to use it. This. ). There will be multiple options to select from once you are connected, including one that asks “If you’re thinking of leaving. Stream Credit is an awesome new perk when customers pay for their entertainment subscriptions through their Virgin Media bill. When you’ve got your QuickStart kit, we’ll activate your account and you can start installing your Virgin Media. Up to 3 WiFi Pods if needed. Are these issues still ongoing? If you are also having issues with the broadband service, you may experience some streaming issues on the TV (or disturbances for any service reliant on a broadband connection via TV). The quickest broadband installation time you can expect is within two weeks. 05-01-2022 16:01. This generally happens automatically around 5 days after you receive the remotes unless you update the boxes yourself. Hover over Home in the top navigation menu. on ‎22-06-2022 18:46. It was available for £12. Baby TV. When you sign up, there’s a £35 activation fee. If you'd like to buy a Virgin Media product like broadband or TV you can contact a dedicated Virgin Media team on 0330 165 6723. ³For existing customers who bring their own phone or who purchase a device at full price. Sky will credit your account with up to £100 if Virgin charges you termination fees. How does my business move from Virgin Media Mobile to an eligible O2 Small Biz product?. Virgin Media last month revealed its new all-in-one steaming TV box, Stream, which is available to buy now. You can see when your device has connected to the network by checking the signal bar at the top of the screen. Virgin Media has its own network, but installation times are similar to Openreach network providers, at approximately 14 days for a new customer. 1. How long does Virgin take to activate?. Available with M50 broadband or faster. Hi, I would extremely appreciate help in this matter, I currently am looking to retrieve a phone number from a sim that has been deactivated a year ago, I have has a lot of important business contacts that have this phone number and really need this number back, there must be some way to getting the phone number reactivated, how long does virgin. 1 answer. - 5341819. Sky Cinema and Sky Entertainment UHD require 4K compatible TV/device with HDCP 2. Thanks 7 hours ago &vert; Posted in My Virgin Media App. There are boxes to pack, moving vans to hire and a load of bills and paperwork that you need to get organised before moving day. How long do Virgin Media take to answer a complaint? So far I have been waiting 106 days and they have not even attempted to contact me. Further exclusions & legal stuff apply. Hi @richam79, thanks for reaching out to us on the Virgin Media forums. Lets say you give notice to cancel today, so cancellation is the 18th November. If you already have a line, we’ll switch your broadband remotely. Tuning to this channel automatically launches Netflix. So, a 50 minute broadband, TV and phone. Existing Intelligent WiFi Plus customers will be individually informed when they are moved to WiFi Max. Turn on all V6 boxes: take your current TV boxes off standby and check they’re connected to the internet, ready to download TV 360. 5. In practice, these upgrades mean it’ll now take M125 customers around 15 minutes to download one of the best Netflix movies in 4K (compared to 19 minutes previously), while M250 users can do the. How long will the QuickStart installation take me? WiFi Hub - 30 mins; Phone line - 5 mins; TV box - 15 mins It can take up 14 days from the date your services are activated for the benefits to be applied for both Virgin Media and O2 services, but we normally see the O2 benefit being applied first. If you have took out a new package and getting new eq for eg a new hub or stb once you receive the eq and install and activate that’s when the boost will happen. Plug the cables into the Hub. Yikes! To reactivate your account, click on the link "Activate now" above. The Caller display is not on yet. Link . 5% will see bills rise by no more than £4. Options. You can activate your SIM as an eSIM also. 05-01-2022 16:01. 08K; 367; 1. Find out how to order a replacement SIM card by phone or online. Ask Your Question Fast!If your balance is zero for 120 days, your account will be deactivated and you'll lose your phone number. Broadband ISP Virgin Media and mobile operator O2 UK, which merged into VMO2, will today launch a new range of “VOLT” products that aim to replace their existing “Oomph” bundles. When everything’s connected and you’ve called the Virgin Media activation number, your Hub will take about 15 minutes to download the latest software and reboot itself. 3. Select the ITVX app > You’ll need a login credential to use ITVX the first time you open it. Mbps average. O2 pay monthly customers are not subject to a time limit and can unlock their phone free of charge at any. Landline-to-wireless transfers take up to 24 to 48 hours to process. To sync all of your available iPhone. No, Virgin does not charge an activation fee when you open an account with them. Hi. Now that you’ve received your activation password from us in the post, you’re ready to start using Internet Banking. Press Home. I'm a Virgin Media customer. Dave I don't work for Virgin Media. this appears to be a common problem, I have recently upgraded my package to one that includes Netflix Standard, but I have not received an activation email, nor does the link work on the Virgin Media site, when I contacted Virgin Media by phone the answer was. period. The PAC should have been linked to your O2 SIM when it was set up for a the Volt bundle. For queries about Virgin Media's services, please call our team on 0345 454 1111* or dial 150 from a Virgin Media phone line. on ‎29-10-2021 14:28. Turn on and start the Hub. D01 C9W8. Or you can select the Catch Up & On Demand option from the Home menu and take your pick. Step 3 Once you get your new SIM, the switch process starts as soon as you put it in your mobile. . Select Netflix Premium to access 4K Ultra HD with compatible devices. . Re: Missing Netflix activation email. Broadband. My current Virgin contract is up for renewal in September and I received an email from them regarding a renewal price. And with its Gig1 Fibre Broadband averaging speeds of over 1Gbps, it’s the country’s fastest broadband. on ‎26-03-2023 19:46. Upgrading Fibre and TV to Hub 3. We'll tell your how long it takes, what you'll needs, and thing to expect. Tip: To avoid any days without any broadband, tell your current provider your Sky activation date so they can cancel as close to that as possible. Get connected to the Virgin Mobile network. Simply press your Home button, select On Demand, and then Movies . 0 Kudos. My current contract is the Ultimate Volt Bundle with Netflix premium and Gig1 which I am paying £63. Prices may increase at any time during the contract. What’s Virgin Media HomeWorks?. Here’s how much we’ll credit you for the following service issues: £9. - 5341819Broadband speed. You’ll find some simple step-by-step instructions telling you how to set up each of your services. When I phoned I explained that I was wanting to have the service reactivated and paid for. How long does Virgin Media Broadband take to activate? If you're a new customer, we'll activate your account automatically two days after your QuickStart pack collection or delivery, unless you’ve already completed set up yourself. How long do I need to sign up for? The contract term for HomeWorks is 30 day rolling. 99. Sky will credit your account with up to £100 if Virgin charges you termination fees. TERM AND RENEWAL . Please use the QR code or website. When you do receive the activation mail, click the link within that and it'll take you to activation. Part 1 when you activate The Signal. You’ll then be able to use your same old phone to make. If you're still in that period, then you'll be sent this within 14 days. Hi @richam79, thanks for reaching out to us on the Virgin Media forums. QuickStart, set up and connections. A. 83 per day if we don’t install your services on the promised day until installation’s completed. £29. Shipping & Delivery. r/VirginMedia. Perfect for streaming. Choose Start your membership, enter your email, and in a few short clicks you’ll be ready to start enjoying Netflix! You can also get Netflix as an add-on. Virgin Media Player provides you with a wide range of programming to catch up on based on the Virgin Media One, Virgin Media Two and Virgin Media Three broadcast schedule. Changing your TV box takes just over an. How do I use my virgin experience day voucher? How do I use my gift card? You use your gift card to purchase our experiences So checkout as normal and when you get to the payment section, you will see in red writing “add a gift card”. BT have been doing this for. Just to recap, the Pending: Adding Soon dissappeared a day before I called the call centre. Shipping & Delivery. Stream Credit is an awesome new perk when customers pay for their entertainment subscriptions through their Virgin Media bill. Although Virgin Media WiFi includes content protection, to make sure you’re protected when you’re on the go, we recommend you install F-Secure SAFE. The Caller display is not on yet. I have been with Virgin for years and years and never missed any payments. Whether you are an existing Virgin Media customer or not you are eligible to earn rewards by referring your friends to a Virgin Media service as a new customer. When moving home, you’ll probably have a long list of things to do. Thanks for your post @susanpowell1, and a very warm welcome to our Community Forums! Any speed upgrades should come into effect immediately - unless this is a free upgrade as part of Volt benefits, which can take up to 14 days to process. You will then need to enter the last 4 digits of the long number located under the barcode on the plastic wallet sized card from which the sim was removed. There is no charge for the Stream service, but a one-off £35 Stream activation fee applies, along with charges & terms for each Stream subscription. I have had no activation email, there is no - 5262809. Currently, Virgin Stream requires a £35 one-time activation fee. When you buy your new Virgin Mobile phone contract or SIM from us, we’ll ask you if you want to switch then, and that’s when you can give us your PAC. Tuning to this channel automatically launches Netflix. Although we do our best to provide families with excellent parental controls, technology cannot provide 100%. Get connected to the Virgin Mobile network Next, wait for the SIM to connect to the Virgin Mobile network. 0 Msl code or activation code virgin mobile . Options. You can also request your PAC/STAC and SI for free by logging into My O2 Business and going to My Account or by texting: PAC to 65075 for free if you want to keep your phone number. Spoke to someone at Virgin today who said it was due to activate today but. This will happen unless you were already a customer of both before 18 October 2021. D01 C9W8. I’ve made countless phone calls, whatsapps and web chats with customer services, probably about 4 IT tickets raised and escalated. I'm a Very Insightful Person, I'm here to share knowledge. As you are on System X you can check whether Caller ID is active by dialling *#234#. In your Stream kit you’ll find everything you need to get the Stream box up and running. Have you signed in to My Virgin Media here to see if the Netflix activation link appears? Let us know. Let us know so that we can assist further. This can take up to 24 hours, but usually happens a lot quicker. Ask for FREE. You can also record a voicemail greeting for up to 30 seconds with up to 5 seconds to say your name. Select this and it will then pop up for you to enter your long 19 digit card number and the security pin. We would like to show you a description here but the site won’t allow us. Connect the Hub’s new power cable with the blue label to the back of the Hub, and plug the other end into a wall socket. 8Mbps), based on Ofcom UK Home Broadband Performance Interactive report (here - pg 3). For Virgin Media TV, Broadband or Home Phone queries, dial 150 from your Virgin Landline or call 0345 454 1111 from your mobile. You can switch it on by dialling *234#. EE’s charged up to £8. Passes are stackable, so if you need lots of data you can purchase multiple passes before leaving and use them back-to-back continuously. 0 and V6 box with Powerline. You’ll find some simple step-by-step instructions telling you how to set up each of your services. Hi there, I have a new connection with Virginmedia and should now be on the ultimate volt bundle including Netflix. minimum period. Virgin Media installation times Virgin Media has its own network, but installation times are similar to Openreach network providers, at approximately 14 days for a new customer. To activate them, call us on 0800 028 0202 or request a call back . The allowed numbers for the eSIM swap are 5 per year and if you exceed that, there is a fee of AED 10. You can withdrawSimple & easy steps to activate the virgin simHow long does it take to activate my virgin mobile micro sim? 45% - How do you put in an sd micro card in a virgin mobile samsumg intercept? 26% - I have a virgin mobile rumor touch cell phone with the usb cord and a laptop and im tring to put songs i love on the micro sd memory card but when i p?👍 If VM didn't have a monopoly in so many rentals, they'd definitely not have as many customers. In this case, you'll need to go into My O2 to activate your benefits. Then follow the on-screen instructions. It is up to you to make sure that you can use the voucher before the expiry date as we are unable to. Join O2 ; Get an O2 Pay Monthly plan; Activate Volt benefits in My O2; I'm an O2 customer. And with those flights earning twice the usual. A great way to check your WiFi Pod’s (white) health, signal strength, and download speeds is with the Virgin Media Connect app. All the information you need to setup your. See the list below on how long it should take. Shows available as Catch Up TV are indicated with this symbol: Step 3. How long does it take to transfer my number? Wireless number transfers can be completed within two hours of receiving your SIM and/or device. When you’ve got your QuickStart kit, we’ll activate your account and you can start installing your Virgin Media. The email standards were updated to take account of this vulnerability as long ago as 1999 with TLS (Previously known as SSL) being added. Max Traffic Rate. But you’ll need to get in touch with your provider to cancel if you’re with Virgin Media or another provider that doesn’t use the Openreach network. £70. [landline number including the area code] #. You can also speak with us to order a replacement SIM card via our text messaging option, just send a message to 07533 016422. . Options. How to pair the 360 remote with. Excludes broadband faults and broadband network outages. How to cancel Virgin Media Broadband and TV. TVs across the UK are getting hyped for the arrival of Stream from Virgin Media. It would take far too long to catalogue the amount of time and effort I have spent trying to get this resolved, but I’ve been placed on hold numerous times with telephone support, been asked the same questions ad nauseum by level 1 support staff, been promised things will get resolved within one week (which turns into 2 then 3. After seven months plus of this problem it is about time the advice given by the forum staff was more accurate and more honest !You can do this via the My Virgin Media app or the My O2 app. We upgraded our T3 Tivo boxes on Wednesday this week to TV360 and replaced our SH2. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. Set up new equipment, track orders, and activate your My Virgin Media account. Shop now. 50 and £4. Enter your identification details. Turn your TV on and get connected. It’ll only take a minute. Available with M50 broadband or faster. How to check or change your activation date. Level 1: Joiner 1 Posts; 1 Topics; 0 Solutions; Registered: 29-10-2021. 132Mb average speed. How long does my data boost last? An unlimited data boost lasts for seven days. Virgin Media;. If you activate via the set top box this will be a pay via Virgin option , which means you will either get charged or it will be cancelled after a few days. What you should know before you port your number. Get 30 GB for $34 /mo. Online I ordered an upgrade to my package to add BT sport collection. Virgin Media M125 Fibre Broadband. Measurement period March 2021. An HDMI cable that you’ll plug one end of into the Stream box and the other end into your HDTV. Head straight to Netflix here and follow the steps to activate your account. Mbps average. On average it can take 16 days to create your first bill, in which time you'll have been receiving services from us. After that you're free to discontinue the service by giving us 30 days prior notice. My first bill is higher than I was expecting? When your services are installed / activated you’re assigned a billing cycle in our system. The Disney+ 6-month subscription offer is open to participants who purchase and activate a new eligible Samsung Galaxy S23 family device, Galaxy S22 family device, Tab S8 family device, Z Fold3, Z Flip3, Z Flip4 5G, Z Fold4 5G, S21FE or S20FE. You can also find more information about Volt and how to activate it here. Kindest. 33 per day for a total loss of service after 2 full working days from registering the loss of service to us. £2. > The account summary screen will let you. Please keep us updated if these steps have worked for you. Note: It can take up to four hours to complete activation. Click on "Advanced Settings", then click "DHCP". Upon checking you should at least put $20 on your account if you`re on a pay as you plan and make sure that your account is on a good standing in terms of payment for a monthly plan. Have the activate Netflix banner on the my Virgin Media account page but all it does - 4986682WiFi Guarantee with WiFi Max: Available to Virgin Media residential broadband customers on M125 broadband or faster provided you are not taking services in any of our 2022/2023 network expansion areas. M350 – 362Mbps, great for gamers, video streamers and at-home workers. If a fault is not fixed in seven days, will I be eligible to receive another unlimited data boost?. There is a Netflix box/tile under Entertainment services in my virgin media. However, if the property has not had a Virgin media connection before it could take up to 14 days. If the name on your Virgin Media broadband account matches the name on your O2 mobile account, your Volt benefits will be added automatically within 14 days. If your usage charges since the last bill are not going to show landline calls, then this section should be removed from the site, because it’s misleading. 1. My first bill is higher than I was expecting? When your services are installed / activated you're assigned a billing cycle in our system. Virgin Media Store lets you buy the latest and greatest movies and TV Box Sets – often before they come out on DVD. There is no button to press to activate it. 2. No Fee. All you have to do is connect to the internet on the device supporting an eSIM, open the Virgin Mobile App and go to your profile. WiFi Max. Make sure to scroll down to Free Apps on Virgin TV 360 Box. <link rel="stylesheet" href="styles. Dial * 21 * and wait for a tone to sound. £8p/m extra or included with Gig1 or Volt. Both can be found in the email that was sent prior to the box dispatch. Options. Virgin Media has taken note of this, and launched Stream from Virgin Media: a new, contract-free digital TV solution, for new and existing broadband customers. [Deleted User] Posts: 1,801. Any speed upgrades should come into effect immediately - unless this is a free upgrade as part of Volt benefits, which can take up to 14 days to process. Save £105. Web Safe only works when you’re connected to your Virgin Broadband at home. So you won't have to worry about running out of space to store all your favourite TV. As expected, cable broadband ISP Virgin Media UK has today made their new Virgin TV 360 service (platform) available to all existing customers – irrespective of their TV package – via a quick over the air firmware update on existing v6 boxes (Horizon software), which saves a box swap, but there’s still a one off payment of £. The promotion closes at 11. However, if you’re on one of our 30-day rolling contracts you’ll need to pay an additional one. Any other method normally takes 48 to 72 working hours, although can take a couple of days longer if they are really busy as the channels need to be added manually. It’s important to follow the instructions provided by your service. All Virgin Media services and Virgin Mobile. 29. Get started . Your post is waiting for approval from FasterBroadband. Mark as New;If so, you may need to update the phone number manually in the Settings on the handset. You can dial 150 on a Virgin Media telephone or call 0345 454 1111 from your mobile or landline. Keeping a balance in your Prepaid account makes sure that you: Always have the lowest by-the-minute calling rate. Recycle or return your kit. Keep us updated on how it goes and if you ever have any other query, feel free to reach out and we will assist. However, I do agree with returning equipment. I'm sorry to hear you haven't received the email activation link for Netflix. What’s more, you have a lot of choice over plans and allowance, which all include 5G. Existing Intelligent WiFi Plus customers will be individually informed when they are moved to WiFi Max. Networking and WiFi Push the white cable (from the old Hub) into the back of the new Hub. And before getting started, don't plug in or turn on kit until it’s time. 06/12/15 - 15:19 in Virgin Media TV and Phone #1 Received a targetted email offer from VM yesterday for 6 months half price Sky Movies. It usually takes between 24 and 48 hours for the broadband to be fully activated.